Returns & Exchanges
At AtPerry's Healing Crystals, we want you to feel the positive energy of your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn jewelry. If your crystal doesn't resonate with you, our team is here to ensure a smooth and mindful return process.
Initiate Your Request
Contact our customer care team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely place your healing crystals or jewelry in their original velvet pouch and protective packaging to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.
Receive Your Refund
Once our specialists inspect the item for quality, we will issue a full refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing