Frequently Asked Questions
Everything you need to know about your crystal journey.
Are your crystals and gemstones authentic?
Yes, all our crystals and gemstones are 100% natural and ethically sourced. Each piece is hand-selected and inspected for quality and energetic integrity before being used in our jewelry designs.
How long does shipping take?
Standard shipping typically takes 7-14 business days globally. Once your order is processed, you will receive a tracking number via email to monitor your package's arrival.
How should I cleanse and charge my crystal jewelry?
We recommend cleansing your crystals using moonlight, sage smoke, or placing them on a selenite charging plate. Avoid prolonged exposure to direct sunlight or water for certain stones to preserve their natural color.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return your unworn item in its original packaging for a full refund or exchange.
Do you offer international shipping?
Yes, AtPerry's ships to most countries worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.